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About Mamela Yiva
Mamela Yiva is a Business Process Outsourcing (BPO) enterprise that delivers the following services to it's stakeholders:
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Support our customers by enabling a strategic advantage with campaign delivery which allows access to both the domestic and continental market.
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Advanced ICT infrastructure
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Assisting the YES 4 Youth initiative with regards to placement, training and skills development
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A culturally diverse and talented workforce that is proficient in the English language and Isixhosa.
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Support
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Advanced ICT
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Assisting YES for Youth
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Diverse workforce
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Industry Analysis
Mamela Yiva is an organization that caters to a diverse portfolio of clients which consists of organizations in multiple sectors. This kind of adaptability gives Mamela Yiva's a competitive advantage and is driven by our exposure, experience within various industries and our talent pool. The key sectors Mamela Yiva caters to are:
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ICT Support Services
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Financial service providers
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FMCG
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The Health/Medical sector
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Travel and Hospitality industry
Services offered
Due to our diverse personnel and target market, Mamela Yiva delivers a wide range of services. These include:
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Inbound and Outbound Telecommunications
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Omnichannel Services
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Customer Care/Assurance
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Sales and support (cross-sell/up-sell)
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Website support services
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Credit Adjudication Support Services
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Credit Limit assessment review